Privacy Policy

GPI Travels

Last updated: 12 May 2026

Welcome to GPI Travels (“we”, “our”, “us”). We are committed to protecting your privacy and handling your personal information transparently and securely.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, book travel services, or interact with us through social media platforms.


1. Who We Are

Business Name: GPI Travels LTD
Business Address: Office 521, Block 2 Pennine Five, 20-22 Hawley Street, S1 2EA
Email: admin@gpitravels.co.uk
Phone: 01143089364

We operate as a UK-based travel franchise and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


2. Information We Collect

We may collect and process the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Date of birth
  • Passport details (where required for bookings)
  • Emergency contact information

Booking & Travel Information

  • Travel preferences
  • Booking history
  • Payment details (processed securely via third-party providers)
  • Travel companions’ details
  • Special assistance or dietary requirements

Website & Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data via cookies and analytics

Social Media Information

If you contact or engage with us through platforms such as Facebook, Instagram, TikTok, or LinkedIn, we may collect:

  • Your public profile information
  • Messages or comments you send to us
  • Engagement data relating to our content

3. How We Use Your Information

We use your information to:

  • Provide travel quotes and bookings
  • Respond to enquiries
  • Manage customer accounts
  • Process payments
  • Send booking confirmations and travel updates
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal and regulatory obligations

4. Marketing Communications

We may send you:

  • Travel offers
  • Promotions
  • Newsletters
  • Holiday inspiration
  • Competition or event updates

You can unsubscribe from marketing emails at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

We will only send marketing communications where permitted by law or where you have provided consent.


5. Social Media

When interacting with us on social media:

  • Your interactions may be publicly visible depending on your privacy settings
  • We may repost or share user-generated content where permission is granted
  • Social media platforms may independently collect and process your data under their own privacy policies

We recommend reviewing the privacy settings and policies of any social media platform you use.


6. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyse traffic and visitor behaviour
  • Personalise content and advertising

You can manage or disable cookies through your browser settings.


7. Sharing Your Information

We may share your information with:

  • Airlines
  • Hotels
  • Tour operators
  • Payment processors
  • IT and website service providers
  • Franchise partners or head office where necessary
  • Government authorities where legally required

We only share information necessary to provide services or meet legal obligations.


8. International Transfers

Some travel suppliers may be located outside the United Kingdom. Where your information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place.


9. Data Security

We implement appropriate technical and organisational measures to protect your information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration

However, no internet transmission is completely secure, and we cannot guarantee absolute security.


10. How Long We Keep Your Information

We retain personal data only for as long as necessary to:

  • Provide services
  • Meet legal, tax, and accounting obligations
  • Resolve disputes
  • Enforce agreements

11. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with the Information Commissioner’s Office (ICO)


12. Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


13. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children without parental or guardian consent.


14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.


15. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

GPI Travels LTD
Email: admin@gpitravels.co.uk
Phone:01143089364
Address: Office 521, Block 2 Pennine Five, 20-22 Hawley Street, Sheffield S1 2EA